Business Consulting Remediation Apprenticeship
- Company: EY
- Location: London
- Closing Date: 03-04-2022
Remediation is all about helping our clients fix issues that may mean their customers may not have been treated fairly. Our clients include the UK’s largest Banks, Insurance providers and Wealth managers, and within EY we have a dedicated team set up to help them identify and solve these problems.
The financial services industry is regulated by the Financial Conduct Authority, who set the rules and expectations on firms. Remediation tends to be required when firms do not, or have not, met these standards. Our team works on a significant range of interesting and exciting projects covering insurance, investments, bank account charges and many more.
What will you be doing?
- You could be helping clients identify if there is a problem in the first (we call this the diagnosis phase)
- You’ll be involved in the design and set-up of a new delivery team to help clients fix a problem when it has been identified (we call this the operational set-up phase)
- You’ll be conducting the actual tests to understand whether a customer has been treated unfairly and to understand what the best result would be for them to remedy the situation (we call this the review phase).