(Feltham) – Air Logistics National Service Apprenticeship

  • Company: Kuehne + Nagel
  • Location: Feltham
  • Closing Date: 26-09-2023


We are currently recruiting for a motivated and enthusiastic individual to join our hugely successful international Air Logistics Service Excellence team in Heathrow as an Improvement Practitioner Apprentice. This is an exciting opportunity to join one of the world’s leading logistics and freight forwarding companies and will help you to gain an insight into the industry and help you to forge a career in logistics.

Your Role:

The Service Excellence Team are a team that ensures we provide a consist excellent customer service across the physical operations element of Air Logistics Our Apprenticeship is a 24 months programme, combining practical on-the-job training with study towards the Level 4 Improvement practitioner apprenticeship. You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.

Your Responsibilities:

As an apprentice in our team the type of work will be involved in will include:

  • Process re-engineering/optimisation
  • Lean methodology/Value stream mapping
  • Project management
  • Monitoring of all urgent high profiles shipments
  • Issue management and resolution
  • Continuous Innovation creation & implementation
  • Visualisation of performance metric

Your Skills and Experiences:

  • Five GCSEs at grades 3 – 9 / A*-D (including Maths & English)
  • Excellent Customer Service skills
  • Have a strong attention to detail and accuracy
  • Strong communication and interpersonal skills
  • Strong organisational skills with the ability to manage conflicting priorities

Key Information:
Apprenticeship Contract : 25th Sep 2023 – 19th Sept 2025
Working hours: Monday – Friday 08.30 – 17.30, with 1 hour lunch break (office based)
Recruitment Process: Applications will be reviewed on a rolling basis. Shortlisted candidates will be invited to an interview onsite.

Good Reasons to Join:

You will be joining an amazing group of apprentices and can look forward to a competitive starting salary, attractive benefits and an Apprentice NUS discount card. Your starting salary will be £15,500 in year one with an increase after 12 months and there’s also a great bonus on offer once you have fully completed your apprenticeship. You will be supported throughout by a network of mentors, line managers and previous apprentices to help you achieve your qualifications and progress along your apprenticeship journey.

About Kuehne+Nagel

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Apply now or contact student support if you need assistance with your application, we’re here to help!