Financial Service Professional Apprentice (BCB CM&P)

  • Company: Lloyds Banking Group
  • Location: London
  • Closing Date: 30-04-2023


Job Description Summary

An exciting opportunity is available for motivated and ambitious school leavers to join the Payments Product Management Team within the Business & Commercial Banking (BCB) division of Lloyds Banking Group.

This is your opportunity to join an extremely dynamic and exciting business area, while gaining a professional qualification at the same time.
We’re looking for innovative problem solvers, team players and individuals with an eye for detail who are keen to make an impact within financial services and want to be our leaders of the future.

You don’t need any banking experience as we’ll guide you on everything you need to know. What we’re looking for is passion, personality, and the commitment to learn!

This is an exciting time to join us, as you’ll gain exposure to our business at a time of significant growth, so if you want to join an expansive, values-led organisation apply now!


Job Description

What you’ll do:

You’ll work in our Payments Product Management Team, part of the Business & Commercial Banking (BCB) division, which generates around £200m in revenue per year.

The customers in these market segments are demanding and expect a significant level of expertise from the business, so you’ll be integral to the team by becoming a subject matter expert and helping us to manage product portfolios in areas such as, Physical Payments, Electronic Payments, International Payments and Billing.

As part of this role you’ll have a broad set of responsibilities covering areas such as revenue management, stakeholder management, strategic planning, risk management, governance and insight, which will ensure our products meet customer needs.

As a result, this role will enable you to gain a wide range of exposure unlike anywhere else within Lloyds Banking Group.

About the programme:

Starting in September 2023, we’ll support your study towards a Level 6 – Financial Services Professional apprenticeship. This apprenticeship programme will last for 36 months, during which time you’ll gain a degree level qualification – the Chartered Banker Advanced Diploma in Banking and Leadership in a digital age.

Whilst on the Apprenticeship scheme 20% of your time will be dedicated to ‘mandatory apprenticeship hours’, which can include attending workshops, shadowing, reading, completing assignments etc. This means 80% of your role is applying your learning in the workplace, in a safe environment.

Please note – you’ll be based in the location listed on this vacancy and will be expected to be ‘on-site’ in the office as and when required by the business. Additional travel may also be required as part of this role.

What you’ll learn:

As part of this role you’ll learn to…

  • Act as a source of professional expertise and have principal accountability for the strategic direction and development of a portfolio of products that meets customer needs and provides competitive advantage. This includes responsibility for product excellence for the end to end process, regulatory framework, and product management
  • Assist the Product Manager with owning the revenue / cost drivers and product performance (KPIs). Determine pricing, sales and marketing strategies, ensuring that benefits in terms of customer satisfaction and financial targets are realised
  • Help the team to deliver initiatives with partners and stakeholders that continuously improve products and processes, achieving product excellence for our customers
  • Devise, own and implement product plans, considering industry and economic information, market intelligence, customer/sector behaviour, emerging technology and regulatory requirements
  • Build strong relationships with key and diverse stakeholders (including external suppliers) to manage their multiple needs and to ensure the delivery of customer solutions
  • Review, evaluate and manage risks, to ensure adherence to the Lloyds Banking Group Risk Framework and wider industry regulations.
  • Represent the business at decision making forums internally and externally

What you’ll have:

We expect you to be motivated, ambitious and committed to your own development.

The minimum qualifications required are:   

  • Minimum 5 GCSEs Grades 4 – 9 or equivalent (including Maths and English) AND
  • At least one A-Level or equivalent by September 2023

Please note – these can include predicted grades.


In addition to academic achievements, you should also demonstrate the following key attributes:

  • Enthusiasm and can-do attitude
  • Confident self-starter
  • Logical thinker
  • Proven track record of achieving results (can be academic or personal)
  • Ability to work in a team
  • Confident oral and written communication
  • Environmental awareness


Application Process:

After submitting your initial application, you’ll be required to complete an Online Test and Job Insight Assessment. If successful, you’ll be invited to attend a virtual assessment centre as part of the selection process. We’ll let you know as soon as we can if you have been successful at each stage.


What you’ll get in return:

Starting salary:

  • London – £31,941


We offer a competitive package which includes salary, bonus (performance related), a generous pension contribution, an attractive path of progression and flex cash to spend on a host of benefits to suit your lifestyle.

We have a long track record in flexible working and we’re always open to new ways to improve our people’s work-life balance.

Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit.


Apply now or contact student support if you need assistance with your application, we’re here to help!