Description

Oasis Community Learning was established in 2004. We believe in transforming learning, lives and communities through the development of our Academies within Oasis Hubs. Oasis Academy John Williams is a ‘Good’ secondary school serving students aged 11-16 in the Hengrove area of Bristol. We are inclusive of all and are dedicated to creating an outstanding learning environment for all of our young people.

Overview / Purpose of the position:
To provide 1st Line hardware and software support, incident management, call logging, asset management, general IT administrative and other IT facility services as part of a Service Desk within the IT Services Department.

The team’s function is to provide staff, pupil and external customers support for all aspects of an IT infrastructure, including Networking, Server, Desktop & Laptop Hardware (Tier 1 Products) and Software.

Entry requirements:
3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.