IT Service Desk Apprenticeship
- Company: QA
- Location: Bristol
- Closing Date: 19-10-2022
Year 12 / Year 13
Oasis Community Learning was established in 2004. We believe in transforming learning, lives and communities through the development of our Academies within Oasis Hubs. Oasis Academy John Williams is a ‘Good’ secondary school serving students aged 11-16 in the Hengrove area of Bristol. We are inclusive of all and are dedicated to creating an outstanding learning environment for all of our young people.
Overview / Purpose of the position:
To provide 1st Line hardware and software support, incident management, call logging, asset management, general IT administrative and other IT facility services as part of a Service Desk within the IT Services Department.
The team’s function is to provide staff, pupil and external customers support for all aspects of an IT infrastructure, including Networking, Server, Desktop & Laptop Hardware (Tier 1 Products) and Software.
3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.