Description

Comcheck Systems Ltd are an IT service provider who have been supplying IT support and services for over 30 years.The Apprentice will learn how to diagnose and repair IT products, including: PCs, Laptops, Apple Macs, Servers, Printers, Networking equipment as well as diagnosing and installing software products and solutions. The new team member can also expect to be trained in ecommerce sales platforms and gain an in-depth knowledge of how to retail refurbished products.

Main responsibilities:

– Diagnostic of product issues
– Repair IT products
– Installing software
– Troubleshoot user and software issues
– Sales support
– Customer service
– E-Commerce Solution

Desirable skills required:

– Microsoft Office basics
– Ability to deliver great customer experiences in an active environment
– Strong interest in technology, and passion for learning new products and features
– Strong communication skills that let you converse freely with small groups and individuals
– Strong desire and ability to solve problems
– Ability to adhere to a schedule maintaining customer expectations
– Excellent administrative and quality control skills

Entry requirements:

3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject