Description

Trust Systems is team of professional IT and business experts, most of whom have been with the company for many years, are focussed on providing our customers with exemplary levels of service. We work with the best-in-class partners, using proven technology to continuously innovate and challenge how best to use technology as an enabler to drive real business change.

Main role / Responsibilities [will include but not be limited to]:

– Handling incoming phone calls and gathering required information
– Responding to incoming emails and prioritising incidents
– Proactively logging alerts from our monitoring systems
– Dealing with IT problems and incidents for a variety of customers and technologies

Entry requirements:

3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject