Description

Dasuni Provides high quality managed IT services to businesses based in London and abroad. They operate in the following areas: IT infrastructure and services management, IT security services, Cloud services, Connectivity, and IT Strategy & Planning. Their mission is to provide flexible IT support and services to their clients, with a passion for technology, as well as excellent customer service within a happy team environment.

Overview:
They are looking for a candidate who possesses fantastic customer engagement skills.
You will provide front-line response to clients, taking request details and setting their expectations as well as coordinating tickets to the right engineers in-house or supporting the client directly to resolve their issue.

Entry requirements:
3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.