Description

The role involves working with an organisation that provides IT support services to over 300 clients ranging from small businesses, up-to nationwide corporates. We have built our success on providing the highest level of service to form productive long-lasting partnerships.

Main responsibilities:

– To provide onsite IT support to schools
– Maintaining accurate time keeping and the ability to work in a team
– Escalating issues to the Resource Manager (where required) in a timely manner

The candidate should have experience in some of the following, but training will be provided:

– Windows SBS 2008, Server 2012 R2 and Server 2016
– Microsoft Exchange, Office 365, Active Directory Sync
– Active Directory, Group Policy Management, Print Management
– Remote Desktop Services – Dell Hardware (Desktops, Laptops, Servers and iDrac)
– SmoothWall and Sophos

Entry requirements:

– 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
– GCSE Maths and English (or equivalents) at grades 3+ (D or above)
– Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

Future prospects:

Potentially, you’ll gain a full-time position if you successfully complete the apprenticeship programme.