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Sales Apprentice

  • Company: Royal Mail
  • Location: Multiple Locations
  • Closing Date: 06-04-2024


Join the UK Sales team and help look after hundreds of thousands of customers as we work towards achieving our business goals. On this 18 month programme, you’ll gain hands-on experience in combining customer management, account management, business support and marketing skills to create amazing experiences for our customers. From working with technology systems to building relationships across the business, this apprenticeship will give you exposure across our business functions.

What you will be doing:
As part of our UK Sales team, you will help to provide solutions to business of all sizes in the UK. You will help look after c250,000 customers. We help businesses achieve their goals by offering:

Parcel Services: we work with customers to understand their needs and offer national and international parcel delivery services.

International Deliveries: we help customer break into international markets and help overseas customers sell into the UK

Letters Mailing Options: we advise customers on the most suitable mailing services available to them.

Bespoke Solutions: we generate tailor-made solutions to meet the unique needs of our customers.

Great quality of service: we collaborate with Customer Experience and operational colleagues to achieve great experience for our customers

What we’re looking for:
You do not need to be a sales expert before you join us, we are looking for individuals who can present themselves as ambassadors of Royal Mail, and act in accordance with our values to be positive and brilliant. Part of your role will be to learn how to provide an excellent customer experience. If you are a good communicator and believe with the right training that you can develop customer relationships by having conversations and support the customers’ requirements, we are waiting to hear from you.

You will need to be able to respond positively to coaching, guidance or instruction and be willing to undertaking different development opportunities. There may be times in this role when you may face rejection, you will need to demonstrate the ability to maintain optimism and professionalism, adapt well to change, and keep going in the face of adversity. The ability to keep calm under pressure will be important in this role.

Eligibility: GCSEs (or equivalent) at grade C/4 or higher (including Maths and English) and you will be required to achieve 3 A-Levels (or equivalent) grade B in any subject

Locations: Bristol, Farnworth (Bolton), Leeds, Oxford

Apply now or contact student support if you need assistance with your application, we’re here to help!