Programme Length
16 Months
Apprenticeship Level
Level 3
Description
Bates IT has over 25+ years’ experience in delivering large scale digital transformations and operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk, effectively making us a unique unified service provider.
Main responsibilities:
– Provide remote 1st line support
– Desktop Migrations from one domain to another Office 365 Mailbox setup and configuration Active Directory configuration (users and computers)
– Windows pc and laptop roll outs
– Install printer and toners
– Travel to NHS sites and provide preventative maintenance support
Required skills:
– Can drive a small van [as travelling will be key]
– License holder
– Great communication skills as working on NHS sites
Entry requirements:
– 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
– GCSE Maths and English (or equivalents) at grades 3+ (D or above)
– Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject